Shipping policy
Thank you for shopping with DailaGlow. Each order is handmade with care and intention. Please review our shipping policy below before placing your order.
Processing Time
All orders are processed within 3–5 business days. During holidays, new product launches, or sales, processing times may be extended up to 7 business days. You’ll receive a confirmation email with tracking once your order ships.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and package weight.
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 1–3 business days
Currently, we only ship within the United States.
Warm Weather Notice
Some products, such as whipped butters, may soften or melt during warmer months. This does not affect their quality. If melting occurs, place the product in the refrigerator for 10–15 minutes before use.
Incorrect Addresses
Please double-check your shipping address before submitting your order. We are not responsible for packages shipped to incorrectly entered addresses. If you notice a mistake, email us immediately at shaedaila333@gmail.com. Once the package has shipped, we cannot make changes.
Lost or Delayed Packages
We are not liable for shipping delays, lost, or stolen packages once they are in the hands of the carrier. If your tracking information says “delivered” but you didn’t receive it, please reach out to the carrier directly.
Questions?
For any shipping concerns, please contact us at shaedaila333@gmail.com. We’re happy to assist.